Unused yarn in its original condition and packaging may be exchanged or returned within 30 days of the dated invoice. Sale items or wound yarns are nonrefundable.
Refunds will be issued for the full invoice amount minus shipping costs. Shipping costs will be refunded if your items were damaged or your order was improperly shipped (like we shipped you the wrong yarn or color).
We will happily work with you regarding any flawed or damaged skeins. Please contact us at Desertbloomyarns@gmail.com before returning the items.
Please send all returns to: Desert Bloom Yarns 991 Roberts Road Clarkdale, Arizona 86324
If you are returning a product for exhange or refund please include in the shipment: ~ original invoice or a copy of it ~ unwound/unused yarn in original packaging ~ note with reason for return ~ your email, phone number and shipping address